Product Designer

Richmond, Virginia, United States · Product


Location: Richmond, VA

Job Status: Full-Time

Reports to: Chief Technology Officer

We are creating a world in which transportation is no longer a barrier to care for anyone.

Today though, 10,000 people in the US don't get to their medical appointments because of byzantine technology. That's why leading medical institutions partner with us to keep doctors busy, patients on time, and social workers delighted.

Guided by our shared values, we thrive in an environment where collaboration and openness are key. We believe that innovation is powered by diverse perspectives and that teamwork and respect for simplicity lead to superior results. Together, we are on a quest to change medical transportation for good.

As a part of the Product Team, you’ll be asked to carry the torch for data and empathy-driven design. You will be supported by a team whose sole focus is to redefine what user-centered design means for medical transportation. You will help your team deliver world-class products that redefine our customer’s day-to-day experience.


About Us:

Roundtrip is the leading digital transportation marketplace for better health outcomes. We provide a simple, comprehensive patient ride ordering software that makes available a community of ride providers who complete the transport. The company is leading the industry in reducing patient no-shows through improved ride management.

Roundtrip is built for healthcare professionals — care coordinators, social workers, nurses and other transport requestors —and offers easy-to-use online and mobile platforms that connect patients with non-emergency medical transportation (NEMT).

Roundtrip is a comprehensive solution which supports all levels of transport: medical cars, wheelchair vans, stretcher vehicles, ALS/BLS, all payors, and all trips delivered when and where they are needed. Roundtrip is doing more than expanding access to care; we are changing how people manage their health in their everyday lives. As we address social determinants of health and aging in place, Roundtrip is driven to deliver engaged and empowered transportation experiences for our riders.

You will

You have


The candidate must be authorized to work in the US and not require sponsorship.


Compensation & Benefits:

Competitive Salary

Equity Opportunities

401K with matching program

Health Insurance, Life Insurance

An unmatched team!

How to Apply:

Please submit your application via workable. We want to hear why medical transportation coordination in the startup world is for you! Roundtrip is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will recieve consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or other protected class.

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